Shipping policy

Shipping:

  • $7.00 flat-rate US shipping
  • Orders are processed and shipped out within 72 BUSINESS hours.
  • East & Calla LLC. is NOT RESPONSIBLE for incorrect address placed by customer. 
  • East & Calla LLC. is NOT RESPONSIBLE for damaged caused by carrier 

Returns: 

  • Returns must be postmarked to us within 14 days from your date of receiving.
  • Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
  • Returns are eligible for store credit only.
  • Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, sale/clearance items, bodysuits, swimsuits (or any item discounted 30% or more from full retail price)
  • Shipping charges (original and return) are the customer’s responsibility.
  • Returns: 212 Pearl St Darlington, SC 29532
  • Please allow 2-5 business days for items to be processed & for store credit to appear on your account


Canceled Orders: 

  • Items are not for cancellation after packing slip has been printed and is being processed.

EAST & CALLA IS NOT RESPONSIBLE FOR DELAYS OR PROBLEMS WITH CARRIERS 

  • Delays with USPS or UPS shipping
  • International Duties or Customs Charges
  • Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links: